Mejorando La Experiencia Del Cliente - Transformando Los Sistemas POS
A modern Point-of-Sale (POS) solution is critical to deliver the enhanced digital experience customers expect in stores. A retail POS solution should be able to introduce new features quickly and improve operational efficiency without increasing complexity and running costs.
POS Modernization Services
Retailers have many options to improve their existing POS systems. From an upgrade or replacement of the existing POS application to re-engineering and transformation of the existing implementation, or enhancing the existing POS systems with a focus on mobile integration. Given the rise of mobile solutions in POS systems, many have adopted features like Mobile Point-of-Sale (MPOS), in-person contactless payments (such as Tap to Pay on iPhone), and hardware integrations, either partially or completely replacing traditional setups. Mobile solutions enhance personalized experiences, foster loyalty, optimize resource allocation for upselling, streamline shopping, and boost sales.
SkillNet provides the following services to modernize retail POS solutions
- Cloud migration
- POS integration
- POS payment systems (PCI compliance)
- Agile delivery using DevOps
- MPOS implementation
- Best practice customer journeys
- Test automation
- Performance insights with retail monitoring (RetMon)
Click here to learn more about SkillNet’s expertise on Oracle Retail POS
Read our Blog – Cloud Data Protection: Backup Strategies for Enterprises
Check out the Blog – 7 New Features That Justify an Oracle Xstore POS Upgrade
Read our Blog – Overcoming 6 Core Technical Challenges During POS Implementation
Check out the Blog – Guide to successful Xstore POS Upgrade
Read our Blog – Omni-Channel Capabilities of Oracle Retail Xstore POS
SkillNet’s POS Solution on commercetools
SkillNet has leveraged its nearly 30 years of point-of-sale expertise, along with our teams of expert consultants and architects to design a modern, scalable architecture for managing point-of-sale systems based on the commercetools platform.
Using a combination of Java/.Net, microservices, and web applications, our point-of-sale solution allows retailers to seamlessly integrate commercetools into their point-of-sale operations. Offering a full suite of features, this solution easily drops into any modern retail operation.
Standards For A Successful POS Modernization – Systems Evaluation
For a successful POS modernization program, retailers have to identify tactical and strategic ways to improve existing POS systems. We measure existing POS implementations against the following standards of successful modern commerce leaders.
Planning to modernize your store solutions? Read the blog Transforming Retail Technology: Overcoming Technical Debt for Sustainable Success.
Disponibilidad de viajes del cliente
- Descubra los viajes disponibles frente a un catálogo de viajes de mejores prácticas
- Análisis de puntos de fricción (incluye los principales flujos de pedidos omnicanal) para identificar interacciones que se pueden mejorar digitalmente
Ajuste del producto
- Compare las funciones principales de la aplicación POS con la implementación existente de POS
- Identifique personalizaciones existentes, brechas, oportunidades de simplificación y la alineación con el roadmap del proveedor
Movilidad
- Capacidad móvil y configuración en las tiendas para dar servicio a los dispositivos móviles del personal y de los clientes
Habilitación de la nube
- Aproveche las tecnologías en la nube en la solución POS y el mantenimiento continuo de los servicios en las tiendas
Read the blog – AWS Cloud migration – a practical guide for insights on cloud migration of your retail applications.
Read how UK’s largest Health and Beauty Retailer Reduces Costs, Improves Time to Market by Going Serverless on AWS
Read the Case Study – How SkillNet helped a Luxury retailer successfully harness the cloud for their digital transformation
Read the blog – Cloud data protection: backup strategies for enterprises
Integración
- Revise las integraciones existentes para diseño dirigido por API, la composición de servicios, la gestión de datos empresariales y el rendimiento
Automatización DevOps
- Automatización disponible en todo el desarrollo y las operaciones
Perspectivas de rendimiento
- Métricas de seguimiento y observabilidad existentes
Aplicativos de Comercio Moderno
SkillNet’s Modern Commerce Engine fast tracks a retailer’s POS Modernization journey. It consists of a set of tools and methodologies which accelerate the implementation and migration of enterprise commerce applications. Based on the customer’s commerce transformation journey, Team SkillNet uses the applicable tools to speed up delivery and improve ongoing support. Highlight modules include:
- Commerce DevOps Framework
- The Customer Journey Catalog
- StoreHub Integration
- Retail Monitoring – RetMon
roadmap de modernización
Evaluación gratuita
SkillNet ofrece una evaluación gratuita de 2 días de sus sistemas POS actuales. La evaluación incluye talleres guiados, revisión de su gestión de incidentes y documentación de arquitectura y demostraciones comparativas de Modern Commerce Engine.
On completion of the assessment, SkillNet will provide a report on the status of your current retail POS modernization journey. It will highlight areas which have opportunities for immediate improvement, including practical recommendations and potential next steps to maximize the value of current investments. Finally, the report will help you establish a roadmap for the modernization of the store systems in alignment with your business objectives.
caso de estudio
Reingeniería de POS para retailer de ropa líder
Un retailer de ropa líder, incrementó con éxito su nueva línea de ropa personalizada 5,5 veces en tres años, con la reingeniería de SkillNet de sus sistemas POS legacy para una mayor velocidad, selección y servicio. Ahora, los consultores expertos en estilo y vestuario, utilizan una instore app en un dispositivo portátil para, diseñar y pedir ropa a la medida.
SkillNet Solutions’ Oracle Retail Implementation Drives Remarkable Success for Portabella
Oracle Retail Solutions Propel Portabella’s Growth and Omnichannel Strategy
Portabella has achieved remarkable results with the implementation of Oracle Retail Xstore Point-of-Service (POS) and Oracle Retail Xstore Office. The integrated solution serves as the technology foundation for Portabella’s growth, enabling them to provide an exceptional shopping experience and seamless interactions for customers across all channels.
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SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.