2025 CCSMG – SkillNet and Nova Chemicals Breakout Session

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BREAKOUT SESSION

Customer Empowerment Success Stories

Best Practices to Discover Leading Practices in Customer Empowerment

In this session, we share insights on how organizations have successfully implemented cutting-edge customer empowerment hubs. We also discuss contributions to digital transformation, including new online business models, streamlined access to resources, and personalized experiences driven by advanced analytics.

Learn how these best practices have enabled organizations to deliver exceptional customer service and achieve their CX vision.

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SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.

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