Modernizing POS Across Geographies with SkillNet’s Commerce DevOps Accelerator

A global retailer partnered with SkillNet to modernize its store systems using Oracle Retail Xstore while expanding into new markets. SkillNet designed and implemented a solution, anchored by its Commerce DevOps Accelerator, to deliver the speed, scale, and consistency required to successfully execute a complex, multi-country POS upgrade. 

About the Client 

The client is one of Europe’s fastest-growing discount retailers, offering affordable apparel and household products through a large-format store model. With a presence in over 3,000 stores across 17 countries, the retailer serves more than 28 million customers each month. 

Business Objectives and Considerations 

As part of a broader global transformation, the retailer launched a strategic initiative to modernize its in-store technology landscape. The focus was on upgrading its Oracle Retail Xstore POS systems and enabling faster expansion into new markets, while maintaining business continuity and operational consistency across regions. 

To support this vision, the retailer set out to: 

• Implement Oracle Retail Xstore across multiple geographies with speed and stability 
• Upgrade existing store platforms without disrupting ongoing deployments 
• Improve coordination across geographically distributed development and support teams 
• Establish a scalable foundation for future rollouts, enhancements, and long-term application management 

Operating at this level of complexity required a structured and agile approach to delivery, capable of supporting both velocity and control at enterprise scale. To meet these needs, the retailer partnered with SkillNet to design and implement a solution that balanced speed, structure, and scalability. 

SkillNet Solution 

To support the retailer’s Oracle Xstore POS upgrade across multiple markets, SkillNet deployed its Commerce DevOps Accelerator, a purpose-built framework designed to automate delivery pipelines, streamline global coordination, and ensure consistent execution at scale. The solution included: 

• DevOps Enablement: Set up an Azure DevOps environment to manage Xstore code, implement automated builds, testing, and deployment processes, improving release quality and reducing manual overhead. 
• Automation at Scale: Delivered automated code management and lab-based testing to support rollouts across 17 countries, each with multiple register formats. 
• Retail-Aligned Delivery Model: Worked directly with country business teams and project managers to define rollout strategies, streamline delivery, and establish best practices for ongoing maintenance and support. 

By combining automation with region-specific coordination, SkillNet helped the retailer accelerate deployment timelines while laying the foundation for long-term store technology transformation. 

Benefits

SkillNet ‘s solution which included its Commerce DevOps accelerator, helped the retailer transform its delivery model, bringing structure, automation, and speed to a highly complex POS upgrade program. The result was a more agile and resilient deployment process that supported both ongoing operations and future scalability. Key benefits included: 

• Time to Market Accelerated by 3 Months 
  The Xstore upgrade for the core market was completed well ahead of schedule, allowing earlier realization of business value. 
• Parallel Deployments Made Possible 
  SkillNet’s DevOps model enabled simultaneous rollout to new countries and execution of a POS upgrade without disruption. 
• Automation at Scale 
  Test automation and deployment pipelines reduced manual effort, improving reliability and cycle times. 
• Superior DevOps Optimization 
  Achieved up to 68% optimization in store DevOps execution—more than double the typical industry benchmark of 30%.