Transforming Global Health Sciences: Labcorp’s B2B Digital Evolution with Spryker and SkillNet

Explore Labcorp’s Transformative Digital Journey

Watch the webinar to discover how Labcorp, a global leader in health sciences, partnered with Spryker and SkillNet to enhance operational efficiency through innovative digital solutions.

• Accelerated Ordering: Labcorp streamlined its ordering process by implementing a customized service catalog and automating order syncing with Salesforce and Oracle. This reduced time-to-results and improved turnaround time significantly.

• Tailored Solutions: Labcorp introduced a unique multi-tier pricing system based on test articles and species, delivering accurate and transparent pricing to meet complex research requirements.

• Streamlined Onboarding: Personalized client onboarding workflows and a user-friendly interface facilitated faster project initiation, enhancing the overall client experience.

• Automated Billing and Reporting: By automating billing report generation and secure file transfers to SFTP, Labcorp reduced manual effort and improved financial process efficiency.

• Centralized User Management: Leveraging SSO integration with its storefront and merchant portal, Labcorp enhanced security and simplified access for both clients and internal teams.

Speakers

Raymond Eifler |

Head of Business Operations and Analytics, Discovery and Biotech Solutions Early Development, Labcorp

Andrew Gerasimov |

VP of Customer Success, North America, Spryker

Brett Noneman |

Sr. Director, CX Practice, SkillNet

Moderator

Neeta Shetty |

VP Marketing, SkillNet