{"id":1913,"date":"2022-12-27T17:54:32","date_gmt":"2022-12-27T17:54:32","guid":{"rendered":"https:\/\/dev.skillnetinc.com\/?page_id=1913"},"modified":"2024-03-27T12:40:04","modified_gmt":"2024-03-27T12:40:04","slug":"cx-design","status":"publish","type":"page","link":"https:\/\/dev.skillnetinc.com\/es\/services\/digital-engineering\/cx-design\/","title":{"rendered":"CX & Design"},"content":{"rendered":"\n
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CX & Design<\/strong><\/strong><\/h1>\n\n\n\n

Enabling Customer Centricity And Superior Design<\/h2>\n\n\nTalk to an Expert<\/a>\n<\/div><\/div>\n\n\n\n
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The journey is also the experience<\/h2>\n\n\n\n

Providing differentiation and seamless interactions for brand experience is a top priority in modern commerce<\/p>\n<\/div>\n\n\n\n

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customer journey mapping<\/a><\/h4>\n<\/div>\n\n\n\n
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fast prototyping<\/a><\/h4>\n<\/div>\n\n\n\n
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progressive web apps studio<\/a><\/h4>\n<\/div>\n<\/div>\n\n\n\n
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customer journey mapping<\/h2>\n\n\n\n

Unlock CX innovation<\/strong><\/h2>\n\n\n\n

We model existing and new In-store and eCommerce customer journey mapping to define the metrics and identify the points of friction for concrete, actionable IT strategy, and execution. With an extensive customer journey catalog and referenceable best practices in omnichannel, we can unlock ways to drive innovation in enterprise integration.<\/p>\n\n\n\n

Read our blog on – importance of UI\/UX design for business growth<\/a> and Designing for Accessibility<\/a>.<\/p>\n<\/div>\n\n\n\n

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fast prototyping<\/h2>\n\n\n\n

Validate your ideas and accelerate your delivery<\/strong><\/h3>\n\n\n\n

Our team provides quick prototypes for complex customer journeys spanning multiple applications to help validate your business initiatives. Prototypes allow for effective feedback and iteration within our Design Thinking process and accelerate the delivery of large, scalable solutions.<\/p>\n\n\n\n

Discover how we accelerated delivery of a bespoke mobile check-in application<\/a>.<\/p>\n<\/div>\n\n\n\n

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progressive web apps studio<\/h2>\n\n\n\n

Mobility engineering for modern commerce<\/strong><\/h2>\n\n\n\n

We deliver unique, responsive customer experiences across devices (including in store mobile devices), leveraging cloud native development and tight integration with existing systems. We also focus on front end applications, including behavior tracking, speech recognition and chatbots, all integrated to the domain of modern commerce and major back end platforms.<\/p>\n\n\n\n

Read our thought article on 10 Heuristics for mobile design<\/a>.<\/p>\n<\/div>\n\n\n\n

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Case Study<\/h3>\n<\/div>\n\n\n\n
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View All Case Studies<\/a><\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Enabling 2X growth in online sales with seamless omnichannel experience<\/strong><\/strong><\/strong><\/h4>\n\n\n\n

SkillNet streamlines auto-parts lookup and appointment scheduling for highly successful regional retail chain. This has resulted in improved customer experience and growth in online sales<\/a>.<\/p>\n\n\n\n

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Client Testimonials<\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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    Karl Ashmawy<\/h4>

    President, Portabella<\/h5><\/div>

    Our partnership with SkillNet Solutions has been transformative. To fuel our growth, embrace an omnichannel strategy, and ensure a uniform customer experience across all our brands, we collaborated with SkillNet to modernize our in-store systems. Their deep expertise in Oracle Retail has been instrumental in our success.<\/p>\n<\/p><\/div>

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    CEO<\/h4>

    A Global Retailer<\/h5><\/div>

    We needed an experienced global partner with proven international technical expertise to implement and integrate our new store and e-commerce technologies. SkillNet\u2019s experience as a leader in international Xstore implementations and omnichannel transformations made them a winning choice as the implementation partner for the national expansion of our enterprise.<\/p>\n<\/p><\/div>

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    Gary Konitzer<\/h4>

    Senior Director Information Technology & Ecommerce, Fleet Farm<\/h5><\/div>

    We appreciate SkillNet\u2019s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.<\/p>\n<\/p><\/div>

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