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Definition

Modern Commerce refers to the contemporary methods and technologies used to facilitate the buying and selling of goods and services. It encompasses e-commerce, mobile commerce, omni-channel retailing, and advanced digital payment systems, all aimed at providing a seamless and integrated shopping experience.

Types

Types of Modern Commerce:

E-Commerce:
Buying and selling products online through websites and online marketplaces.

Example: Online stores like Amazon and eBay.

Mobile Commerce (M-Commerce):
Conducting commercial transactions using mobile devices such as smartphones and tablets.

Example: Mobile shopping apps like those of major retailers.

Omni-Channel Commerce:
Integrating various sales channels (online, in-store, mobile) to provide a unified shopping experience.

Example: Allowing customers to browse online and pick up purchases in-store.

Social Commerce:
Using social media platforms to buy and sell products.

Example: Shopping directly through Instagram or Facebook Shops.

Benefits

Benefits of Modern Commerce:

Convenience and Accessibility:
Provides customers with the flexibility to shop anytime, anywhere.

Personalized Shopping Experience:
Uses data and analytics to deliver personalized product recommendations and offers

Related Glossary

Related Resource

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SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.

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