Store Solutions

POS Modernization

Improving Customer Experience – Transforming POS Systems

A modern Point-of-Sale (POS) solution is critical to deliver the enhanced digital experience customers expect in stores. A POS implementation should be able to introduce new features quickly and improve operational efficiency without increasing complexity and running costs.

POS Modernization Services

Retailers have many options to improve their existing POS systems. From an upgrade or replacement of the existing POS application to re-engineering and transformation of the existing implementation.

SkillNet helps retailers transform their POS systems globally across all of these options. Our teams of expert consultants provide services from solution and customer journey design to implementation and managed support at scale.

SkillNet provides the following services to modernize and implement optimal POS solutions

Cloud migration
POS integration
POS payment systems (PCI compliance)
Agile delivery using DevOps
In-Store mobile applications
Best practice customer journeys
Test automation
Performance insights with retail monitoring (RetMon)

Click here to learn more about SkillNet’s expertise on Oracle Retail POS

Check out the Blog – 7 New Features That Justify an Oracle Xstore POS Upgrade“

Standards For A Successful POS Modernization – Systems Evaluation

For a successful POS modernization program, retailers have to identify tactical and strategic ways to improve existing POS systems. We measure existing POS implementations against the following standards of successful modern commerce leaders.

Planning to modernize your store solutions? Read the blog Transforming Retail Technology: Overcoming Technical Debt for Sustainable Success.

Availability of Customer Journeys

Discover available journeys versus a catalog of best practice journeys
Friction points analysis (includes main omnichannel ordering flows) to identify interactions that can be digitally improved

Product Fit

Compare the main POS application features vs the existing implementation of POS.
Identify existing customizations, gaps, simplification opportunities and alignment to the vendor roadmap

Mobility

Mobile capability and setup in stores to serve staff and customer mobile devices

Cloud Enablement

Leverage cloud technologies in the POS solution and the ongoing maintenance of services in stores

Read the blog – AWS Cloud migration – a practical guide for insights on cloud migration of your retail applications.

Read the Case Study – How SkillNet helped a Luxury retailer successfully harness the cloud for their digital transformation

Integration

Review existing integrations for API-led design, service composition, enterprise data management and performance

DevOps Automation

Available automation across development and operations

Performance Insights

Existing monitoring and observability metrics

Modern Commerce Engine

SkillNet’s Modern Commerce Engine fast tracks a retailer’s POS Modernization journey. It consists of a set of tools and methodologies which accelerate the implementation and migration of enterprise commerce applications. Based on the customer’s commerce transformation journey, Team SkillNet uses the applicable tools to speed up delivery and improve ongoing support. Highlight modules include:

POS Modernization Roadmap

Free assessment

SkillNet is offering a free 2-day assessment of your current retail POS systems. The assessment includes guided workshops, review of your incident management and architecture documentation and benchmark demos of the Modern Commerce Engine.

On completion of the assessment, SkillNet will provide a report on the status of your current retail POS modernization journey. It will highlight areas which have opportunities for immediate improvement, including practical recommendations and potential next steps to maximize the value of current investments. Finally, the report will help you establish a roadmap for the modernization of the store systems in alignment with your business objectives.

Case Study

View All Case Studies

In-store & mobile digital experiences support 20% YoY growth

SkillNet supports an athletic apparel retailer‘s ambitious plans for growth through digital acceleration by enabling localization of store systems in 21 countries across Asia, Europe and North Americas.

Client Testimonials

Gary Konitzer
IT Director, Fleet Farm
We appreciate SkillNet’s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.
CEO
A Global Retailer
We needed an experienced global partner with proven international technical expertise to implement and integrate our new store and e-commerce technologies. SkillNet’s experience as a leader in international Xstore implementations and omnichannel transformations made them a winning choice as the implementation partner for the national expansion of our enterprise.

FAQ’s

POS modernization refers to the process of upgrading or transforming a retail Point-of-Sale (POS) system to enhance its functionality, improve customer experience, and increase operational efficiency. It can involve various activities such as upgrading the software, integrating new payment systems, migrating to the cloud, implementing agile delivery practices, and more.

POS modernization is important for retailers because it allows them to deliver an enhanced digital experience to customers in their stores. By upgrading their POS systems, retailers can introduce new features quickly, improve operational efficiency, and meet the changing expectations of customers in the digital age.

Retailers have several options to improve their existing POS systems. They can choose to upgrade or replace the existing POS application with a newer version. They can also opt for re-engineering and transforming the entire POS implementation. SkillNet, as a provider of retail POS modernization services, offers expertise in all these options to help retailers make the right choice for their business.

POS modernization is beneficial for various types of stores, including retail stores, restaurants, cafes, bars, hospitality establishments, and more. Any business that handles transactions and wants to improve operational efficiency and customer satisfaction can benefit from upgrading their POS system.

SkillNet Solutions Inc. specializes in providing comprehensive technology solutions for stores including POS modernization. We offer cutting-edge technology solutions, customized software implementation, and consulting services to help businesses upgrade their POS systems. We also help retailers identify the best software solution, implement the product and ensure seamless integration for rich omnichannel experiences.

Get In Touch With Us

SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.