Digital Commerce Enablement & Intelligent Experience Automation
SkillNet partners with leading B2B, B2C, D2C, B2B2C, and marketplace-driven organizations to scale digital operations and deliver intelligent, seamless experiences across the commerce value chain. Our services are grounded in deep implementation expertise and powered by proven solutions developed in collaboration with clients across industries.
From mobile-first development with our Mobile App Implementation services, to high-volume order automation using SOQES© (SkillNet Order & Quote Execution Solution), to finance process transformation with SIIPS© (Intelligent Invoice Processing), and self-service enablement through SKAQS© (Knowledge Access & Query Solution), we help businesses streamline operations, reduce costs, and unlock new value through practical, scalable automation.
Whether you’re modernizing targeted workflows or driving enterprise-wide efficiency, SkillNet delivers digital solutions that translate strategy into results.
SkillNet Solutions Recognized as a Major Contender in Everest Group’s Digital Commerce Services PEAK Matrix® Assessment 2024
SkillNet Solutions, Makers of Modern Commerce and a global leader in digital transformation, proudly announces its recognition as a Major Contender in Everest Group’s 2024 PEAK Matrix® Assessment for Digital Commerce Services. This recognition highlights SkillNet’s commitment to delivering cutting-edge digital commerce experiences across diverse platforms.
Mobile App Implementation
As more and more use cases move to mobile devices, SkillNet’s talented mobile-first team develops all types of mobile apps including Native Apps built exclusively for iOS and Android, Cross-Platform Apps built using frameworks like Flutter, React Native or Xamarin as well as Progressive Web Apps (PWAs).
We design and deliver:
- Native apps (iOS and Android) for high performance and full platform integration
- Cross-platform apps using Flutter, React Native, or Xamarin for faster, cost-effective deployment
- Progressive Web Apps (PWAs) that combine flexibility with strong offline capabilities
Our proven approach includes:
- Strategy & Planning – Define the app’s purpose, users, goals, and competition.
- UI/UX Design – Create user journeys, wireframes, and visual designs.
- Development – Front-end (user interface) and back-end (server, database, APIs).
- Testing – Functional, usability, performance, and security testing.
- Deployment – Submit to App Store (iOS) and Google Play (Android).
- Maintenance & Updates – Bug fixes, feature enhancements, OS compatibility updates.
We’ve enabled mobile transformation for clients ranging from national retailers to global manufacturers, ensuring scalability, security, and long-term business value.
Mobile App Modernization
As enterprise use of mobile applications expands, many of our clients turn to us when their app ecosystems fall behind in performance, usability, or integration. SkillNet has worked with organizations across retail, manufacturing, and services to reassess outdated mobile platforms, re-architect mobile strategies, and reimagine the user experience.
We help define a modernization roadmap that supports business growth, leverages the latest mobile frameworks, and ensures continuity with backend systems, while optimizing performance and engagement.
SkillNet Order & Quote Execution Solution (SOQES©)
Trusted by high-volume B2B organizations to streamline complex ordering workflows
Many of our B2B clients who had robust eCommerce and quotation portals in place, faced challenges when substantial portion of their customers continued to submit purchase orders and RFQs via email, often in inconsistent formats. For some clients, this translated into hundreds or even thousands of emails per day, overwhelming internal teams, delaying response times, and increasing the risk of manual errors.
SkillNet’s Order & Quote Execution Solution (SOQES©) automates the manual and repetitive process of handling customer orders and quotation requests received via email. The solution intelligently identifies whether an incoming email is an order or a request for quotation (RFQ), extracts relevant customer details, and then either logs the order into the appropriate system or initiates a quotation workflow. In both scenarios, SOQES© incorporates client-specific business rules and includes checks and approvals to ensure compliance before any action is finalized. The system is highly flexible and can be tailored to match each organization’s internal workflows and operational requirements.
By automating what is traditionally a time-consuming and error-prone task, SOQES© delivers significant benefits:
- Efficient order entry and response to RFQ
- Lower Average Handling Time (AHT)
- No to low errors
- Lower cost of processing
- Increased customer satisfaction
- Increased employee satisfaction
Clients using SOQES© have seen major gains in operational efficiency, order accuracy, and customer satisfaction—while freeing internal teams to focus on value-added work.
SkillNet Intelligent Invoice Processing Solution (SIIPS©)
Automating procure-to-pay processes for finance teams in complex industries
Invoice processing is a vital part of an organization’s Procure-to-Pay (P2P) cycle. Efficient handling of invoices is essential for healthy cash flow, strong vendor relationships, and overall financial stability. However, despite its importance, this function is often handled manually, making it prone to errors and inefficiencies. It’s also one of the most repetitive and least engaging tasks for finance teams, contributing to employee dissatisfaction, missed early payment discounts, delayed payments, and strained vendor relationships.
To solve this, SkillNet developed the Intelligent Invoice Processing Solution (SIIPS©), a fully automated system that streamlines the entire invoice lifecycle. SIIPS© can receive invoices in various formats, extract the necessary details, validate them against company-specific business rules, route them for approval, and complete 2-way or 3-way matching before posting them to the ERP for payment.
SIIPS© supports all types of invoices, including:
- PO-based material invoices
- Non-PO-based invoices
- Freight invoices
- Services-based invoices
SIIPS© is available on a no-capex, subscription-based model, ensuring that you can be up and running quickly and that the RoI is far quicker.
SkillNet Knowledge Access & Query Solution (SKAQS©) – Intelligent Knowledge Bank Access
As enterprises begin offering end-customers direct access to their extensive product knowledge banks, inefficiencies creep in. End-users frequently waste time searching for answers to basic product questions, while customer service teams are tied up responding to these routine queries. Meanwhile, customers with more complex or urgent issues are left waiting to speak with a representative, resulting in a frustrating and inconsistent experience.
SkillNet simplifies this process for both end-users and customer service agents through the SkillNet Knowledge Access & Query Solution (SKAQS©). SKAQS© takes your product manuals, warranty documents, technical specifications, and other knowledge resources, intelligently extracts and tags the relevant content, and stores it for easy retrieval. When a query is submitted, the AI engine quickly identifies and delivers the most relevant information in clear, accessible language.
The result: faster answers, shorter wait times, and a more efficient, positive experience for everyone involved.
Success Stories
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.
Mobile App Implementation
As more and more use cases move to mobile devices, SkillNet’s talented mobile-first team develops all types of mobile apps, including Native Apps built exclusively for iOS and Android, Cross-Platform Apps built using frameworks like Flutter, React Native, or Xamarin, as well as Progressive Web Apps (PWAs).
SkillNet follows the time-tested standard approach as follows:
- Strategy & Planning – Define the app’s purpose, users, goals, and competition.
- UI/UX Design – Create user journeys, wireframes, and visual designs.
- Development – Front-end (user interface) and back-end (server, database, APIs).
- Testing – Functional, usability, performance, and security testing.
- Deployment – Submit to App Store (iOS) and Google Play (Android).
- Maintenance & Updates – Bug fixes, feature enhancements, OS compatibility updates.
Mobile App Modernization
Apart from enabling mobile commerce, mobile apps have started being used across the enterprise in use cases as diverse as field service apps to inventory management to CRM & sales enablement tool to HR & employee engagement platforms etc.
Needless to say, every once in a while, our clients need to modernize their mobile tech stack as well as take a fresh look at the type of apps they have and what needs to be done to modernize them same.
SkillNet helps its clients review their digital (and mobile) strategy, replan the mobile tech stack, and manage the modernization effort.
Intelligent Order & Quote Execution
Some of our clients with a strong B2B channel business have a unique problem they need to solve. They have a robust eCommerce application with a shopping cart & checkout as well as a strong quotation system which many of their B2B customers are happy to use. However, they have a lot of other customers that either don’t have the patience or the desire to manually add their order details on the website or use the quotation system to ask for a quote. They would prefer to either send an email of their order or RFQ which is a download from their ERP system if they have sophisticated systems or a simple free-form mail – usually with their internal product id/sku number. Such a mail once in a while is never an issue. However, for some of our clients, these mails could run into hundreds (if not thousands) on a daily basis. That’s when they turn to SkillNet.
SkillNet Order & Quote Execution Solution (SOQES©) automates the process of reading the email, intelligently identifying whether it’s an order or a request for quotation, extracting the fend-customer profile either log in the order for processing or respond to the request with the quotation. In either case, it has checks and balances to ensure that the necessary approvals are sought before processing. Additionally, the solution is flexible enough for our clients specific business processes to be incorporated inti the workflow.
SOQES© automates a mundane and manual process leading to the following benefits:
- Efficient order entry and response to RFQ
- Lower Average Handling Time (AHT)
- No to low errors
- Lower cost of processing
- Increased customer satisfaction
- Increased employee satisfaction
Intelligent Invoice Processing
Automating procure-to-pay processes for finance teams in complex industries
Invoice processing is an important aspect of an organization’s Procure-to-Pay process. Efficient invoice processing is a must for cashflow management, vendor relationships and the overall financial health of an organization. However, this critical function is mostly manual, prone to errors and usually the more boring and routine part of the finance team’s job. This leads to inefficiencies, job/employee dissatisfaction, missed discounts, delayed payments and unhappy vendors.
SkillNet Intelligent Invoice Processing Solution (SIIPS©) automates the entire process from ingesting the invoices, extracting the relevant content, validating the same, running company specific business rules, sending and getting approvals, initiating a 2-way/3-way match and posting the invoice for payment in the ERP system.
SIIPS© supports all types of invoices like:
- PO-based material invoices
- Non-PO-based invoices
- Freight invoices
- Services-based invoices
SIIPS© is available on a no-capex, subscription-based model, ensuring that you can be up and running quickly and that the RoI is far quicker.
Intelligent Knowledge Bank Access
From an engagement and experience perspective, as our clients start giving access to their end-customers to the vast knowledge bank that they have created, inefficiencies creep in. From end-users wasting time to find answers to the product question that they have, to the customer service team that has to stay on a call to answer “easier” questions, while users with really complex and important queries have to hold for a long time to even get through to a human being – the experience is not good.
SkillNet makes it easier for your end-users as well as your call center agents to get quick access to the relevant response. SkillNet Knowledge Access & Query Solution (SKAQS©) takes your product guides and manuals, warranty cards, and tech specs, etc., that constitute your knowledge bank, extracts and “tags” the relevant conten,t and stores the same. As and when a query comes through SKAQS©, the underlying AI engine finds the relevant piece of information and delivers the same in an easy-to-understand language. Quick access. Quick responses. Experience positive.
