Customer Empowerment Success Stories
Best Practices in Customer Empowerment
In this breakout session video, discover how leading organizations like Nova Chemicals have built successful customer empowerment hubs to drive digital transformation. We explore how these hubs support new online business models, simplify access to resources, and deliver personalized experiences powered by advanced analytics.
See how customer-centric strategies are enabling teams to deliver exceptional service while advancing their CX vision.



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