Explore how Labcorp, a global leader in health sciences, partnered with Spryker and SkillNet to accelerate digital transformation, drive operational efficiency, and enhance the client experience through innovative commerce and technology solutions.
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Key Highlights
Accelerated Ordering
Labcorp streamlined its ordering process by introducing a customized service catalog and automating order synchronization with Salesforce and Oracle – significantly reducing time-to-results and improving turnaround time.
> Tailored Pricing Solutions
Implemented a multi-tier pricing system based on test articles and species, enabling accurate, transparent pricing that meets the demands of complex research requirements.
> Streamlined Onboarding
Deployed personalized onboarding workflows and an intuitive interface to speed up project initiation and improve the client experience.
> Automated Billing & Reporting
Reduced manual effort and enhanced financial operations by automating billing report generation and secure file transfers to SFTP.
> Centralized User Management
Enhanced security and simplified access via SSO integration with Labcorp’s storefront and merchant portal—for both internal users and clients.
Watch the On-Demand Webinar
Learn how Labcorp brought these initiatives to life – directly from the team behind the transformation.
Additional Resources
- Free CX Assessment
Looking to enhance your digital customer experience? Register for a no-obligation CX assessment of your commerce site and uncover actionable insights.
- Gartner® 2024 Digital Commerce Report
Spryker has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Commerce – ranked furthest for Completeness of Vision.
- Check out SkillNet’s Spryker Capabilities
Digital Commerce
Omnichannel and Stores
Digital Engineering
Technology Consulting
