Retail Technology Solutions
Transforming Store Operations for Seamless Omnichannel Experiences
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Enable rich customer experiences in stores with Retail Digital Transformation
As a digital transformation consulting company, SkillNet leverages best-in-class retail consulting expertise, engineering, innovation, and design expertise to create seamless omnichannel experiences in stores.
112,000+
retail locations transformed
$12B
in increased margins
63+
countries
10 Years
Average Consultant Experience
POS Modernization – Optimize Your Retail Systems
An optimal POS system introduces new features quickly and improves operational efficiency without increasing complexity or operational costs.
SkillNet’s retail consulting services help retailers modernize their POS environments by upgrading, migrating, or extending current systems – enabling agile responses to changing business requirements.
Our retail consulting services support the adoption and integration of emerging technologies that enhance omnichannel customer experiences, support new service models, and streamline store operations. Retailers can fully leverage the potential of their POS platforms to drive consistent, high-quality customer interactions across channels.
SkillNet also integrates Mobile POS (MPOS) with existing systems – covering configurations, extensions, deployments, and hardware integrations including PED pooling, printer pooling, and mobile payment solutions such as Tap to Pay on iPhone. Whether deploying a mobile-first, hybrid, or mobile-only approach, we ensure efficient store operations and adaptable layouts through targeted mobile technology optimization.
Click here to learn more about our POS Modernization offerings.
Improve Retail Payment Experiences with SkillNet. Check out our POS payment systems capabilities
Sign up for a free POS Assessment
Point of Sale (POS) Implementation – Reimagine store experiences
SkillNet delivers successful POS implementations by combining deep product expertise with proven retail consulting services. Our approach ensures that modern POS solutions not only improve store operations but also enhance overall customer experience. POS systems implemented by SkillNet help:
- Store associates quickly access inventory and product information
- Increase associate productivity and service efficiency
- Boost conversion rates and average order sizes
- Enable assisted selling and personalized clienteling
- Improve store performance while optimizing operational costs
Since 1996, we’ve partnered with global and US-based retailers on 200+ engagements—delivering end-to-end POS implementations. From identifying the right-fit solution (cloud or packaged like Oracle Retail Suite) to ensuring seamless rollout, our teams help retailers modernize store operations with confidence.
We also provide post-implementation support and integration services to ensure long-term stability, scalability, and alignment with evolving business needs
Leverage our expertise to create customer-centric shopping experiences in stores. Book a POS Assessment
Retail Omnichannel Enablement
To provide true omnichannel experiences, it is crucial to establish a robust retail technology stack and organizational framework that supports omnichannel solutions. This entails a comprehensive review of customer behavior throughout the entire buying process.
SkillNet not only recognizes the significance of omnichannel commerce and leverages its extensive expertise in retail digital transformation to craft omnichannel strategies for clients. Our tailored solutions encompass omnichannel platforms, ensuring seamless integration across all channels. Through our expertise in customer journey mapping, retail analytics, order management and orchestration, and inventory visibility, we empower retailers to optimize their omnichannel commerce processes and deliver exceptional customer experiences.
Learn more about SkillNet’s expertise on Oracle Retail portfolio of applications.
Retail Merchandising Solutions
To ensure that customers get the products they need at the right time and place, it is important to have the retail technology to manage, control, and perform day-to-day retail merchandising activities with confidence. These activities include pricing, purchasing, distribution, order fulfillment, retail inventory management, and financial close. The right retail merchandising solution will:
- Enable store associates to quickly access inventory levels and product information
- Boost conversion rates
- Reduce capital expenditure and IT operational costs
SkillNet’s dedicated merchandising and supply chain team has partnered with retailers to provide consulting, implementation, and support for merchandising products (on-prem and SaaS).
SkillNet’s dedicated merchandising and supply chain team have partnered with retailers to provide digital transformation consulting, implementation, and support services for merchandising products (On-prem and SaaS). Talk to our experts!
Learn more about SkillNet’s expertise on Oracle Retail portfolio of applications.
Retail Customer Loyalty Programs
SkillNet designs and creates digital transformation programs aimed at helping retailers retain and grow their customer base by:
- Increasing customer engagement through improved communication
- Staying ahead of shifting customer trends and responding quickly
- Offering customer-centric promotions
Our loyalty domain experts have built industry best practices from past engagements. We work with retailers to design solutions—including custom-tailored training sessions—to implement enterprise loyalty programs. These include tender, award, and loyalty (gift card, reporting, and promotions).
We also offer custom loyalty solutions tailored to meet each retailer’s unique requirements.
Learn how SkillNet enabled seamless omnichannel experiences that resulted in 2X sales for a mid-western retailer
Store Inventory Management
Inventory accuracy and visibility are critical to every process in retail. Centralized inventory visibility allows better decisions when distributing limited stock to ensure maximum impact.
SkillNet has extensive experience in designing digital transformation solutions that encompass inventory workflows and central inventory system implementations.
24X7 Retail Systems Global Support
While IT support—especially for store systems—is critical to customer experiences, it can also be a significant ongoing cost. But no one wants long queues at checkout due to system slowness or downtime!
Find out how we partner with global retailers to support their store systems.
Modern Commerce Engine
Based on our experience working across store systems, SkillNet has developed a set of IP-based tools we call the Modern Commerce Engine. These tools help retailers measure and optimize their POS solutions.
Read our Blog – 5 Technology Pillars for Great In-Store Experiences
Your Long-Term Strategic Consulting Partner
01
Identify Problem
- Goals & Objectives
- Resources
- Budget
02
Design & Develop Solution
- Competitive Sustainable Business Advantages
- Cost Savings
- Operational Efficiency
03
Implement
- MVP (Most Viable Product)
- Operational Strategy
- Organizational Efficiency
04
Partner
- Grow Together
- Support
- Innovate
SkillNet Solutions successfully completes SOC 2 Audit
SkillNet Solutions Inc., Makers of Modern Commerce and global leader in digital transformation announced its successful completion of SOC 2 Type 2 Audit for the year 2023.
This achievement underscores the company’s unwavering commitment to upholding the utmost security standards and ensuring the protection of client data. By attaining this milestone, SkillNet Solutions reaffirms its position as a trusted partner in the digital landscape, dedicated to prioritizing the safety and integrity of its clients’ information.
Additional Resources
- Check out the Blog – 7 New Features That Justify an Oracle Xstore POS Upgrade
- Read – Key considerations when extending your Oracle POS with Xstore Mobile POS
- Planning to modernize your store solutions? Read the blog Transforming Retail Technology Overcoming Technical Debt for Sustainable Success.
- Read our Blog – Overcoming 6 Core Technical Challenges During POS Implementation
- Improve Retail Payment Experiences with SkillNet. Check out our POS payment systems capabilities
- Discover how Komax, a Chilean retailer partnered with SkillNet
- Read – Key considerations when extending your Oracle POS with Xstore Mobile POS
- Read the blog – What is Omnichannel, it may not be what you think!!
- Check out our blog – Are you ready for omnichannel fulfillment?
- Download the presentation – Reimagining an Integrated Customer Experience by Jeremy Hitz, Product Manager, Kaiser Permanente at Oracle Cross Talk 2023
- Check out the Blog – Omnichannel Capabilities of Oracle Retail Xstore POS
- Read – Komax Taps SkillNet and Oracle Cloud for Retail to Overhaul its Inventory
Omnichannel and Stores Success Stories
Client Testimonials
Bill Serva
CTO, Moon Valley Nurseries
The integration of Oracle Cloud solutions has revolutionized our approach to customer engagement. We now have the tools and insights to deliver personalized experiences that resonate with our customers.
By leveraging the power of Oracle Cloud and SkillNet Solutions’ expertise, Moon Valley Nurseries has successfully transformed its customer engagement execution, positioning itself for continued business growth and success.
Karl Ashmawy
President, Portabella
Our partnership with SkillNet Solutions has been transformative. To fuel our growth, embrace an omnichannel strategy, and ensure a uniform customer experience across all our brands, we collaborated with SkillNet to modernize our in-store systems. Their deep expertise in Oracle Retail has been instrumental in our success.
Gary Konitzer
Senior Director Information Technology & Ecommerce, Fleet Farm
We appreciate SkillNet’s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.
FAQ’s
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SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.