Seamless Digital Experiences
Today, organizations have a choice of technical solutions to transform their eCommerce implementations. The challenge is in identifying a solution that not only makes use of the existing investments but also ensures a seamless and personalized customer experience.
Our consultants redesign & implement innovative customer journeys. We can also help you re-architect your eCommerce platform using MACH design tenets. Our eCommerce replatforming services have helped global enterprises enable unified commerce experiences resulting in increased growth.
Mobile Engineering Services
We design and develop mobile first apps for both the iOS and Android platforms.
Check out the press release on how SkillNet created individualized shopping experiences using a mobile app.
Read the article – 10 Heuristics for mobile design.
Search Capabilities
Team SkillNet partners with enterprises to implement search products to improve conversions, reduce total cost of ownership by moving to cloud SaaS models and increase business agility with modular platforms.
Payments
Our solutions incorporate standard payment platforms like Cybersource, Stripe, Square, Paymentric, CashU, PayPal, WorldPay, Google Pay, Apple Pay and Adyen.
eCommerce Site Optimization Services
Team SkillNet specializes in optimizing e-commerce platforms, including Spryker, VTEX, Salesforce Commerce Cloud, SAP Commerce Cloud, and Kibo. We implement data-driven strategies to enhance every aspect of your site.
Click here to learn more.
UI/UX Engineering / CX & Design Services
SkillNet provides end-to-end UX Design solutions. Our multidisciplinary team brings expertise in user design, omnichannel operations, and engineering to deliver eCommerce solutions. We follow the classic design and usability process.
Read our case study here on how SkillNet enabled a seamless omnichannel experience that resulted in 2X sales for a mid-western retailer.
Read our blog on – importance of UI/UX design for business growth and Designing for Accessibility.
Analytics
For retailers to grow, they not only have to retain existing customers but also grow their existing customer base. SkillNet designs solutions to gather data from online stores and use the information to help retailers better understand trends and their impact on consumer behavior. We also enable clients to map metrics across the retail customer journey – from awareness to retention after purchase, to help increase retail customer engagement and retention.
Test Automation
We provide eCommerce testing services both for Web and Mobile platforms. Our QA engineers use open-source as well as commercial test tools and perform eCommerce software testing by strategizing and identifying test scenarios.
Team SkillNet has hands-on experience of cross-browser testing as well as performance testing to identify response time, resource utilization, and stability of eCommerce web and mobile applications. They have expertise across Xunit, Selenium WebDriver, SoapUI, Postman, JMeter, TestNG, Appium, Bugzilla, Jira, HP ALM, and many other test tools for effective eCommerce testing.
modernization roadmap
eCommerce Platform Evaluation
To begin a successful eCommerce replatforming program, one has to measure the current eCommerce platform implementation against the standards of modern commerce leaders. This will help identify strategic and tactical areas for improvement. Here are some of the parameters which will be considered during the assessment.
Choosing the right partner is important for your Ecommerce replatforming journey, read our blog to understand how to select the right partner.
Platform Fit
- Identify existing customizations, gaps, simplification opportunities and alignment to the vendor roadmap
Architecture & Integration
- Review of existing integrations for API led design, service composition, enterprise data management and performance.
- Evaluate existing architecture for design patterns viz. Decoupled headless architecture, micro services, ability to support different fulfilment methods
Read the blog to know what are the key considerations when transitioning to Headless CMS.
Cloud Enablement
- Leveraging cloud technologies, SaaS, Migration to Cloud
Read the Case Study – How SkillNet helped a Luxury retailer successfully harness the cloud for their digital transformation
Read the blog – Cloud data protection: backup strategies for enterprises
DevOps Automation
- Automation across development, testing and operations, ability to auto scaling
Customer Experience – CX
- Evaluate Customer journey for key use cases product search, checkout process, review current front-end technologies, responsive website
Personalization
- Review levels of personalization, ease of using it, review segmentation for customer data
Performance Insight
- Monitoring tools and Analytics-conversion, performance, SEO, alerting
Partner with us for a successful eCommerce replatforming program. Reach out to us for eCommerce Platforms assessment! As part of the assessment, we deliver a complete report on the state of modernization of the existing eCommerce Platform. It also includes a review of incident management and architecture documentation, guided workshops and identifies areas which would benefit from the use of the Modern Commerce Engine.
The report will also identify areas for immediate improvement and quick returns. We also provide practical recommendations to maximize the value of current investments. The final objective is to help define a roadmap which aligns with a organization’s business goals.
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.