Digital Commerce Solutions
eCommerce Platform ModernizationTalk to an Expert
Seamless Digital Experiences
Today, organizations have a choice of technical solutions to transform their eCommerce implementations. The challenge is in identifying a solution which not only makes use of the existing investments but also ensures seamless and personalized customer experience.
Our consultants redesign & implement innovative customer journeys. We can also help you re-architect your eCommerce platform using MACH design tenets. Our solutions have helped global enterprise enable unified commerce experiences resulting in increased growth.
We design and develop mobile first apps for both the iOS and Android platforms.
Check out the press release on how SkillNet created individualized shopping experiences using a mobile app.
Team SkillNet partners with retailers to implement search products to improve conversions, reduce total cost of ownership by moving to cloud SaaS models and increase business agility with modular platforms.
Our solutions incorporate standard payment platforms like Cybersource, Stripe, Square, Paymentric, CashU, PayPal, WorldPay, Google Pay, Apple Pay and Adyen.
UI/UX Engineering / CX & Design
SkillNet provides end-to-end UX Design solutions. Our multidisciplinary team brings expertise in user design, omnichannel operations, and engineering to deliver eCommerce solutions. We follow the classic design and usability process, that includes:
- Oracle (ATG)
- SAP Commerce Cloud
- Salesforce CC
- Commerce Tools
Read our case study here on how SkillNet enabled seamless omnichannel experience that resulted in 2X sales for a mid-western retailer.
For retailers to grow, they not only have to retain existing customers but also grow their existing customer base. SkillNet designs solutions to gather data from online stores and use the information to help retailers better understand trends and their impact on consumer behavior. We also enable clients to map metrics across the retail customer journey – from awareness to retention after purchase, to help increase retail customer engagement and retention.
We provide eCommerce testing services both for Web and Mobile platforms. Our QA engineers use open-source as well as commercial test tools and perform eCommerce software testing by strategizing and identifying test scenarios.
Team SkillNet has hands-on experience of cross-browser testing as well as performance testing to identify response time, resource utilization, and stability of eCommerce web and mobile applications. They have expertise across Xunit, Selenium WebDriver, SoapUI, Postman, JMeter, TestNG, Appium, Bugzilla, Jira, HP ALM, and many other test tools for effective eCommerce testing.
eCommerce Platform Evaluation
To begin a successful digital transformation program, one has to evaluate the current eCommerce platform. This will help identify strategic and tactical areas for improvement. Here are some of the parameters which will be considered during the assessment.
- Identify existing customizations, gaps, simplification opportunities and alignment to the vendor roadmap
Architecture & Integration
- Review of existing integrations for API led design, service composition, enterprise data management and performance.
- Evaluate existing architecture for design patterns viz. Decoupled headless architecture, micro services, ability to support different fulfilment methods
- Leveraging cloud technologies, SaaS, Migration to Cloud
- Automation across development, testing and operations, ability to auto scaling
- Assess application-level security, encryption, payment tokenization, PCI compliance, Audit trails
Customer Experience – CX
- Evaluate Customer journey for key use cases product search, checkout process, review current front-end technologies, responsive website
- Review levels of personalization, ease of using it, review segmentation for customer data
- Monitoring tools and Analytics-conversion, performance, SEO, alerting
Partner with us to transform your eCommerce Platforms. Reach out to us for eCommerce Platforms assessment! As part of the assessment, we deliver a complete report on the state of modernization of the existing eCommerce Platform. It also includes a review of incident management and architecture documentation, guided workshops and identifies areas which would benefit from the use of the Modern Commerce Engine.
The report will also identify areas for immediate improvement and quick returns. We also provide practical recommendations to maximize the value of current investments. The final objective is to help define a roadmap which aligns with a organization’s business goals.
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides consulting and technology services to companies that are digitally transforming to modern commerce enterprises.